What would you like help with?

Welcome to Fairmore Medical Practice We're here to help you get the right care, in the right place, at the right time. Please complete the form below to let us know your needs, whether clinical or administrative. A member of our team will review your request and respond as soon as possible. Online requests will be read within 2 working days. At PWE Fairmore Medical Practice, we are committed to providing safe, timely, and appropriate care to all our patients. To do this effectively, we rely on accurate and honest information being submitted through our online triage system (Accurx). We kindly remind patients that: • All submissions are reviewed by clinicians, and inaccurate or misleading information may delay your care • Deliberately falsifying symptoms to obtain a quicker appointment or misrepresenting urgency can compromise safety for both yourself and others • Where concerns arise about misuse, the practice reserves the right to contact patients directly for clarification and to issue a formal warning if needed • Repeated misuse of the system may result in restricted access to online requests and a requirement to speak to a receptionist or attend in person We understand that accessing care can be frustrating at times, and our team is here to support you. Please help us to help you by using the triage system truthfully and responsibly.

If you need more urgent help, call your GP practice. If it's closed, visit NHS 111 online or call 111. In an emergency call 999