What would you like help with?
From Monday to Friday, we read your request within 24 hours. Please note that if you send a request on a Friday, it may not be read until Monday. If you send a request when we are closed, including bank holidays, we will read it on the next working day. Once your request has been read, we will respond within two working days.
If you need more urgent help, call your GP practice. If it's closed, visit NHS 111 online or call 111. In an emergency call 999