What would you like help with?
Medical requests are triaged by a clinician on the same day they are received. Appointments are offered according to clinical need which may mean being seen the same day or at a later date. If you submit a request to the surgery please keep your mobile phone nearby as you may receive instructions, be asked for further information or be invited by the triage GP to attend the practice for a same-day appointment. Administrative queries and repeat prescription requests will be responded to within 3–5 working days. Please avoid submitting duplicate requests as this places additional pressure on the system and may delay response times.
If you need more urgent help, call your GP practice. If it's closed, visit NHS 111 online or call 111. In an emergency call 999