What would you like help with?

The 'health problem' form is available from 08:00 to 18:30 (Monday to Friday) and is used for ALL medical requests. If you are unable to complete this form, or prefer not to, please contact our reception team in person or by phone and they will complete the form on your behalf. A GP will review your request on the day of submission, and process it accordingly, and you will receive further guidance on the same day. This may include signposting to another service, particularly if a request is received after 3:30pm, when we may not have capacity to deal with urgent problems. Please state on the form if you need an interpreter and which language. If you require a sick note for a new condition please use the 'I have a health problem' form. If this is for an extension of an existing sick note use the admin/routine care request form instead. You will receive an outcome from an admin/routine care request within 5 working days – these requests are dealt with by a different team. You may be asked to resubmit your request using the correct form if you have asked for medical help. When we receive your request, we will provide information as to when and how you will receive further information on the services that may be provided to you. TEST RESULTS: We review test results as they become available and will contact you as needed. All of your results can be viewed on the NHS app. Please contact reception if you do not have access.

If you need more urgent help, call your GP practice. If it's closed, visit NHS 111 online or call 111. In an emergency call 999