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***PLEASE SPECIFY WHEN YOU ARE/ARE NOT AVAILABLE*** Your medical query will be triaged by the Clinical team who will decide the most appropriate course of action. Please provide as much information as possible to enable this to occur, requests may be returned to you, asking for more information, if too little information is given. The practice team will triage all requests as quickly as possible and aim to respond within 1 working day. You will be contacted with a text response or by the admin team about what will happen next. Patients should ensure that they are available for an appointment on the day that they submit a form for more urgent matters. An appointment may not always be necessary and you may be given self help advise or redirected to other services that may be more appropriate to help with your query.

If you need more urgent help, call your GP practice. If it's closed, visit NHS 111 online or call 111. In an emergency call 999

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