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Non-Urgent Requests: If you contact us during core hours (08:00–18:30), your request will be reviewed the same day and actioned based on the information you provide. This may include booking an appointment, offering advice, signposting to another service, or requesting further details. For urgent help, call your GP practice on 01538 399152. If closed, visit NHS 111 online or call 111. In an emergency, call 999.