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This service is for routine non-urgent matters only. We will respond with "next step advice" by 23:59 hrs to request's received by 18:30 hrs, or the next day to those received after the cut-off time. More urgent requests which cannot wait and need an on the day response should be requested via our phonelines 8am-6.30pm.

If you need more urgent help, call your GP practice. If it's closed, visit NHS 111 online or call 111. In an emergency call 999

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