What would you like help with?
Routine and administrative requests can be made during our core hours, Monday to Friday from 8.00 am to 6.30 pm (excluding public holidays)
Requests about a new or ongoing problem can be made during this time, but we may ask you to call or attend the practice if the online platform submission is paused to allow us to safely process prior requests.
We will aim to respond to you by the end of the next working day to let you know what will happen next.
Please consider other options, such as our local pharmacies for self-care, or the NHS website for advice, before contacting us for any non-urgent matters. The NHS app or Patient Access are both excellent for requesting your regular medications.
If you need more urgent help, call your GP practice. If it's closed, visit NHS 111 online or call 111. In an emergency call 999