What would you like help with?

Please provide as much information as possible to enable us to triage your request in a timely manner.
1: You should receive a text, email or phone call within 5 working days for NON-URGENT medical issues.
2: For Administration queries expect a response in 5 working days.
This may take longer if your request for a specific clinician, or your query is best dealt with by a particular allied health care professional (eg physiotherapist, pharmacist, podiatrist). Please keep your phone on and with you. If you have requested medication, this should be at your nominated pharmacy within 3 working days, unless we contact you.

If you need URGENT MEDICAL ADVICE, please call reception to request a telephone or face to face appointment. if you cannot get through or are unable to get an appointment, please call 111 or 0203 649 4499 for a HUB appointment. if you are seriously unwell, call 111 or 999.
PLEASE DO NOT REQUEST REPEAT PRESCRIPTIONS ON THIS PORTAL
For Repeat Prescriptions:
1: Please register for online access by calling the practice reception for log-in details or
2: Request through your pharmacy or
3: Written request put in our practice letter box.