What would you like help with?
Thank you for submitting your request. Your information has been received and will be reviewed by our Care Navigation Team on the same working day. We assess each request based on clinical need and will determine the most appropriate next step. This may include: • An appointment (telephone, face-to-face, or online) • Signposting to a more suitable service (e.g. Pharmacy, NHS 111, community or self-care) • Advice or information from the practice team We may contact you via NHS App notification, SMS text message, email, or telephone, so please ensure your contact details are up to date. All patients are responded to based on clinical priority and need. If you have not received a response within 48 working hours, please contact the surgery again.
If you need more urgent help, call your GP practice. If it's closed, visit NHS 111 online or call 111. In an emergency call 999