What would you like help with?
Whether you make your request by phone, on-line or visiting your practice, you may be asked to give your practice some details so that they can assess what is best for you based on your clinical need. The practice team will consider your request for an appointment or medical advice and tell you within one working day what will happen next.
This could be:
· An appointment that day or a subsequent day
· A phone call that day or a subsequent day
· A text message responding to your query
· Advice to go to a pharmacy or another NHS service.
Your practice will decide what is best for you based on your clinical need.
If you need more urgent help, call your GP practice. If it's closed, visit NHS 111 online or call 111. In an emergency call 999