What would you like help with?

Our clinical team will look at all requests and make sure the people who need help most are seen first. We prefer to contact you by email as we can include more support and information in our replies.

We aim to look at requests sent before 5pm on a working day on the same day.

Requests sent after 5pm will be looked at on the next working day.

This does not mean we will contact you on the same day. If your problem is not urgent, it may take longer for us to contact you or offer an appointment.

If we think you need urgent medical help, we will contact you sooner.

If your symptoms get worse while you are waiting, do not wait for us to contact you. Please phone the practice on 01618712450. In an emergency, call 999.

Please let us know if you need an interpreter or require any additional support for your appointment please let us know in the 'How would you like us to help?' section