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Your none urgent request will be reviewed and responded to by a member of the team on the same working day. You may receive advice by phone, text, or be directed to another service if appropriate. - Please DO NOT USE this service for , Chest pain, Shortness of breath, palpitations Call 999 or visit your local A&E, Mental Health Issues (see below for further information). You can book appointments online, in person at the surgery or by telephone Monday to Friday, the surgery opening times are 8.00am until 6.30pm.If we are at full capacity you may be signposted to the 111 service or advised to go to an urgent care centre. Available at your local Pharmacy the Pharmacy First scheme - The pharmacist can treat sinusitis, sore throat, infected insect bites, impetigo ,shingles, uncomplicated urinary tract infections in women 16 -64 years old, earache in children 1 -17yrs old. Your Local Pharmacy also offers: NHS blood pressure checks to people aged 40 and over, NHS Contraception service You may be able to get the contraceptive pill from a pharmacy if you need to: start the contraceptive pill for the first time or take the contraceptive pill again after a break from using it. Flu vaccine if you are over 65 or in at risk group. Mental Health information: If you are aged 18 and over Sandwell Talking Therapies counselling for people experiencing common mental health problems such as low mood, depression, anxiety and stress To self refer please ring 0121 612 6650 or visit this website https://www.blackcountryhealthcare.nhs.uk/talking-therapies. For your urgent mental health needs you can contact the 24/7 mental health support Call 111 option 2 for mental health support. If you call, you will speak to a professional in your local NHS mental Health Service, they can discuss your current mental health needs and provide access to further support if needed. calls are free link: https://www.nhs.uk/nhs-services/mental-health-services/where-to-get-urgent-help-for-mental-health/ The Community Musculoskeletal Physiotherapy Service you can self-refer via this link https://phio.eql.ai/provider/swbh-nhs You can self-certify for sickness for 7 days without a doctor's note with a SC2 form link: https://www.gov.uk/guidance/ask-your-employer-for-statutory-sick-pay. After that please call the surgery at 8am to book a same day appointment. The Minor Eye Conditions Service can treat minor eye problems such as dry eye, styes and eye infections. Opticians: Watts And Attewell Opticians 01215266396, Pleck Eyecare Centre 01922616141, Eye Style Opticians 0121 5571523 . link to website to find other practices https://primaryeyecare.co.uk/find-a-practice/

If you need more urgent help, call your GP practice. If it's closed, visit NHS 111 online or call 111. In an emergency call 999