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*** This service is for ROUTINE REQUESTS only. Your message will be read within 3 working days. *** If you are in any of the following categories you should phone or present in person to the Surgery. (Please do not submit an online request). 1-Any fever or infection (cough, colds, chest infections, UTI etc) as these will be booked into the Urgent Care Centre. 2-Children under 16 years old. 3-Mental Health concerns. 4-Pregnancy-Related Issues. 5-Frailty, learning disabilities, or additional needs.

If you need more urgent help, call your GP practice. If it's closed, visit NHS 111 online or call 111. In an emergency call 999

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