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PLEASE NOTE: RESPONSES FROM THE PRACTICE MAY GO TO YOUR NHS APP When sending an online form, please note: • If you submit a request before 5pm, we will aim to respond on the same day. • If you submit a request after 5pm, we will respond by the end of the next working day. Please note: A response does not always mean an appointment. We will let you know what happens next - this may include triage, booking an appointment, signposting to another service or providing advice. • All online consultations are reviewed by a clinician, and patients will receive a response within 24 working hours. • You can contact us online during our core hours (Monday to Friday, 8:00am–6:30pm) for: - Routine care requests, - Repeat prescription requests and medication queries, - Administrative requests.

If you need more urgent help, call your GP practice. If it's closed, visit NHS 111 online or call 111. In an emergency call 999